Patient questionnaire

Participation in this questionnaire is completely anonymous. All answers you provide will be processed collectively and will only serve the purposes of this study. For each question below, please indicate which statement applies to you. There is only one possible answer.

I. Cleanliness and comfort:
1. How satisfied are you with the comfort level in the ward?
Very dissatisfiedDissatisfiedNeutral/onSatisfiedVery satisfied

2. How satisfied are you with the level of cleanliness in the ward?
Very dissatisfiedDissatisfiedNeutral/onSatisfiedVery satisfied

3. How clean and comfortable was your child's room kept during their stay?
Very dirty and uncomfortableDirty and uncomfortableNeutralClean and comfortableVery clean and comfortable

4. How satisfied are you with the temperature maintained in your child's room?
Very dissatisfiedDissatisfiedNeutral/onSatisfiedVery satisfied

5. Did the colors and decoration in the room create a more positive atmosphere for your child?
It created a very negative atmosphere.Created a negative atmosphereIt didn't change the atmosphere.Create a positive atmosphereCreated a very positive atmosphere

II. Trust in specialists
6. How informed are you by the team about the different treatment options for your child's condition and their potential advantages and disadvantages?
I am almost uninformed.Poorly informedModerately informedWell informedExcellently informed

7. To what extent do you feel supported and understood by the doctors and nurses regarding the care of your child?
Very weak supportWeak supportModerate supportStrong supportVery strong support

8. How satisfied are you with the way the medical staff communicates with you about your child's health concerns?
I am not satisfied with the communication.I am rather dissatisfied.Neither satisfied nor dissatisfiedI am rather satisfied.I am completely satisfied with the communication.

III. Quality of care
9. Do you think the physical environment of the hospital affects your child's clinical outcomes?
Very little influenceLittle influenceModerate influenceGreat influenceVery big influence

10. Do you think the physical environment makes it easier for hospital staff to care for your child?
Doesn't make it easierAlmost doesn't make it easierModerately facilitatesMakes it easierCompletely facilitates

IV. Access to care
11. How satisfied are you with the waiting time for visits, procedures and treatment at the hospital?
I am not satisfied at all.Slightly satisfiedNeutralSatisfiedCompletely satisfied

12. Do you think there are enough elevators, ramps and sanitary facilities for children with disabilities or mobility problems?
InsufficientA littleModerateSignificantlyQuite enough

V. Environmental assessment
13. Do you think the environment is suitable and welcoming for children?
Very littleA littleModerateManyExtremely much

14. How do you rate the comfort and functionality of the space in the hospital ward for your child's needs?
Extremely uncomfortableUncomfortableSatisfactoryConvenientExtremely comfortable

15. Evaluate the quality of lighting in the ward.
Very unsatisfactoryUnsatisfactoryNeutralSatisfactoryVery satisfactory

16. Assess the noise levels in the ward during your child's stay.
Extremely noisyNoisyModerately noisyRelatively quietVery quiet

17. How would you rate the general atmosphere and aesthetics of the ward?
Very unpleasantUnpleasantNeutralNiceVery nice

18. Assess the quality of ventilation and air in the hospital ward during your child's stay.
Very unsatisfactoryUnsatisfactoryNeutralSatisfactoryVery satisfactory

19. To what extent do companion beds contribute to increasing the comfort of your stay in the hospital as a parent/companion?
Very littleA littleModerateSignificantlyExtremely much

20. How much does the presence of kitchenettes in the rooms or in the common areas facilitate your stay in the hospital?
Very littleA littleModerateSignificantlyExtremely much

21. How do you rate the quality and quantity of toys, games and other activities available to your child in the ward?
Very unsatisfactoryUnsatisfactorySatisfactoryGoodExcellent

22. How likely are you to recommend this hospital to other parents?
Very unlikelyUnlikelyModerately likelyVery likelyExtremely likely

23. Did the spaces designated for your child contribute to improving his psychological comfort during his stay in the hospital?
They did not contribute to improving my child's psychological comfort.They contributed little or nothingMedium influenceContributedFully contributed

24. Please share any additional comments or suggestions regarding your child's stay and treatment.