A child never forgets a stay in the hospital. In the hospital room, where fear, pain, and uncertainty meet, it's not just the drugs and procedures that matter. Words matter. The way the doctor speaks to the child. The look at the worried parent. The gesture that builds trust in a moment of vulnerability.
It is here that the need for a program arises that not just teaches medical care, but develops skills of empathy, trust and professional compassion.
The training program is part of the initiative "Academy for Therapeutic Communication in Healthcare", created by the For Good Foundation in partnership with the Department of Health and Social Work of the New Bulgarian University. This partnership makes the program certified to The School of Professional and Continuing Education (SPCE) at NBU. Each successfully completed course participant receives a certificate.
Work on the project began more than two years ago with focus groups and surveys among medical professionals in SBAL for Pediatric Diseases "Prof. Dr. Ivan Mitev" and other pediatric departments in the country. The goal was to create a program that meets the real needs of the healthcare system in Bulgaria.